Welcome to SupportBee's Help Center

Getting started with SupportBee

Forwarding tickets, Auto-responder, Spam filtering, Customer satisfaction ratings, and more.

Merging & forwarding tickets, adding Cc & Bcc, replying, commenting, assignments and more.

Setting up automation rules with filters.

Adding users, managing collaborators, adding a profile picture, user permissions.

How to use teams within SupportBee.

Using labels for ticket categorization

Setting up, adding content, integration with email ticketing, custom domain setup, visibility, and customization.

Creating and managing customer details and customer groups

Ticket tracking with customer portal software

Setting up business hours will help in more accurate reporting of response times.

Billing & plan options, two-factor authentication, notification settings, password and signatures.

Contact Support Widget, Hive: Embeddable Knowledge Base

Using Web Hooks

Insightly

Information on GDPR for SupportBee's customers

Dialogues on Customer Service