remove-square-1 smiley-indifferent add-circle-bold cog-1 view-off keyboard-arrow-up headphones-customer-support filter-1 smiley-sad-1 archive single-neutral move-to-top synchronize-arrows-1 pencil-write add shield-warning smiley-happy keyboard-arrow-down book-star love-it rating-star folder-file-1 diagram-fall-down ticket-1 list-bullets rating-star messages-bubble-square lock-unlock-1 arrow-right-1 smiley-unhappy multiple-neutral-1 envelope-letter close disable add-square time-clock-circle hyperlink-2 arrow-up-1 pencil-1 smiley-unhappy arrow-down-1 wench layout-module-1 smiley-indifferent undo analytics-pie-2 navigation-menu-horizontal alarm-bell-1 common-file-stack network-browser file-code attachment-1 open-quote copy-paste envelope-letter print-text download-thick-bottom alert-diamond archive single-neutral-actions arrow-down-2 multiple-circle floppy-disk social-media-twitter close-quote arrow-left-1 close expand-6 smiley-sad-1 send-email-1 search add-circle ticket-1 information-circle smiley-happy flying-insect-honey remove-circle credit-card-1 check-1 hierarchy-9 view-1 time-clock-midnight drawer-send lock-2 smiley-smile-1_1 tags-double pencil-1 bin-paper-1 multiple-users-1 smiley-thrilled expand-6 button-record check-circle-1 view navigation-menu cog

Keyboard Shortcuts

We support a large number of keyboard shortcuts for faster and easier use of our interface. We are also always trying to grow this list, so please check back occasionally for any updates.

What keyboard shortcuts can I use?

Here's the list of our Gmail compatible keyboard shortcuts.

?Open keyboard shortcut help
shift + nCreate a new ticket
rGo to the reply box
cGo to the comment box
tab + enterSend the reply if you are in the reply box
/Go to the search box
escEscape from the reply/comment/search box
eArchive a ticket (in listing or when the ticket is open)
!Mark the ticket as spam
#Mark the ticket as trash
aAssign ticket/tickets to a user
shift + aAssign ticket/tickets to me
gAssign ticket/tickets to a group