Hive: Embeddable Knowledge Base

What is Hive?

Hive is the embeddable option for your knowledge base. You can use it to display your Knowledge Base anywhere on your site, as a widget. It is a great way to present help articles right where they are needed.

Where can I find the embed code for Hive?

Please visit Knowledge Base > Embeddable to copy the code for the KB widget. You will be able to customize some settings of the widget.

What will the widget look like in my website?

Below you can see an screenshot of how the widget looks like in a webpage.

The widget is an easily clickable and non-intrusive button that can be placed anywhere on your site. Clicking on the ‘Help Docs?’ button will render the widget with the search bar and your knowledge base index. Your customers will be able to look for what they need right from that widget. If the content they are looking for is not available, they can click on the ‘Contact Us’ link to get in touch with you.