disable multiple-neutral-1 view-off search multiple-circle view arrow-left-1 cog check-1 wench add-square single-neutral-actions close close single-neutral add-circle-bold rating-star love-it arrow-down-1 move-to-top smiley-indifferent smiley-happy arrow-up-1 floppy-disk lock-2 arrow-down-2 view-1 list-bullets smiley-unhappy expand-6 smiley-sad-1 lock-unlock-1 smiley-unhappy filter-1 copy-paste send-email-1 check-circle-1 diagram-fall-down cog-1 envelope-letter download-thick-bottom add-circle messages-bubble-square archive alert-diamond alarm-bell-1 ticket-1 open-quote information-circle flying-insect-honey pencil-1 remove-circle add attachment-1 smiley-indifferent pencil-1 network-browser hyperlink-2 time-clock-circle close-quote hierarchy-9 navigation-menu common-file-stack shield-warning file-code button-record credit-card-1 pencil-write synchronize-arrows-1 undo bin-paper-1 folder-file-1 ticket-1 envelope-letter expand-6 time-clock-midnight rating-star smiley-smile-1_1 navigation-menu-horizontal book-star archive keyboard-arrow-down headphones-customer-support keyboard-arrow-up arrow-right-1 tags-double smiley-sad-1 smiley-happy remove-square-1 layout-module-1 analytics-pie-2 social-media-twitter multiple-users-1 drawer-send print-text smiley-thrilled

Keyboard Shortcuts

We support a large number of keyboard shortcuts for faster and easier use of our interface. We are also always trying to grow this list, so please check back occasionally for any updates.

What keyboard shortcuts can I use?

Here's the list of our Gmail compatible keyboard shortcuts.

?Open keyboard shortcut help
shift + nCreate a new ticket
rGo to the reply box
cGo to the comment box
tab + enterSend the reply if you are in the reply box
/Go to the search box
escEscape from the reply/comment/search box
eArchive a ticket (in listing or when the ticket is open)
!Mark the ticket as spam
#Mark the ticket as trash
aAssign ticket/tickets to a user
shift + aAssign ticket/tickets to me
gAssign ticket/tickets to a group