Keyboard Shortcuts

We support a large number of keyboard shortcuts for faster and easier use of our interface. We are also always trying to grow this list, so please check back occasionally for any updates.

What keyboard shortcuts can I use?

Here's the list of our Gmail compatible keyboard shortcuts.

?Open keyboard shortcut help
jMove down in a listing
kMove up in a listing
xSelect a ticket in the listing
enterOpen a ticket
shift + nCreate a new ticket
rGo to the reply box
cGo to the comment box
tab + enterSend the reply if you are in the reply box
/Go to the search box
escEscape from the reply/comment/search box
uGo to the last listing
eArchive a ticket (in listing or when the ticket is open)
!Mark the ticket as spam
#Mark the ticket as trash
aAssign ticket/tickets to a user
shift + aAssign ticket/tickets to me
gAssign ticket/tickets to a group